Connecting Windsor-Essex™

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  Portal Basics  
  Registration Tutorials  
  Optimize Your Computer  
  Additional Certificates  
  • Use of Digital Certificates
  • Accessing Portal on Different Computers
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      Service Availability  
      Use of Digital Certificates  
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    v) SmartNote: Do you use different computers? If one is damaged, lost or stolen, your identity is safe if it can be disabled for use on that computer. Learn how in this section.

    As a Registered User of Portal, you were issued a digital certificate as part of the registration process. This certificate was created in the web browser on your primary computer. Your digital certificate is requested by Portal when logging in, and you cannot log in without it.


      Accessing Portal on Different Computers  
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    w) SmartNote: Do you need another digital certificate? Learn how in this section.

    Since a digital certificate is required each time you log in, each computer you use to access Portal requires your digital certificate to be installed in the web browser. In order to use the Portal from an additional computer, you must request another certificate. If a certificate is lost or a computer damaged, individual certificates can be disabled or renewed. If each computer has its own certificate, this ensures your identity isn't lost on other machines where you have access.

    Additional Access Steps

    1. Request an additional certificate.
    2. Check e-mail and install new certificate.
    3. Configure access on additional computers.

    Description of the Additional Access Process

    Step 1 - Request an additional certificate.

    In order to request an additional certificate for use with the Portal, you will submit a request using an online form. Clicking the "Request Additional Certificate" link below will allow you to submit a message requesting the certificate.

    In your message, be sure to indicate that you wish to use the Portal on additional computers and are requesting an additional certificate for that purpose. Please indicate in your message whether the additional computer is a home, work or mobile (laptop) machine.

    Please click this link to Request Additional Certificate.

    Step 2 - Check your e-mail and install new certificate.

    When your request for an additional certificate has been approved, a message will be sent to the e-mail account that you used when you first registered for Portal with instructions for creating your additional certificate.

    For instructions on installing the additional certificate, please view this Flash tutorial: Installing Your Additional Access Certificate.

    Step 3 - Configure access on additional computers.

    A message will be sent to your e-mail account with a link to instructions on how to complete this step.

    x) SmartNote: What should you do if your certificate expires or if it is damaged, lost or stolen? Find out in this section.

    Note: If your certificate expires or is damaged, please submit a Comments/Questions form regarding any renewal requests.